Last updated: 8 August 2026
Who we are
This website, saachi.ae, is operated by Novino Trading LLC, based in Dubai, United Arab Emirates. In this policy, “we”, “us” and “our” refer to Novino Trading LLC. “You” refers to anyone visiting or using this website.
saachi.ae is a business-to-business product catalogue. It exists so that wholesale buyers, retailers and distributors can browse our range of home and kitchen appliances and send us an enquiry.
We do not sell anything through this website. There are no prices, no shopping cart, no checkout and no payment processing. We never ask for and never collect card or bank details on saachi.ae.
What information we collect
Information you give us
When you submit a quote enquiry or contact us through this website, we collect what you choose to enter. Typically that is:
- Your name
- Your company name
- Your email address
- Your telephone number
- Your country or location
- The products you are enquiring about
- Any message or additional detail you include
If you contact us by WhatsApp using the button on our site, that conversation happens within WhatsApp and is subject to WhatsApp’s own privacy terms as well as this policy.
Information collected automatically
Like most websites, ours records certain technical information when you visit:
- Your IP address and approximate location
- Your browser type, device type and operating system
- The pages you view, and how you arrived at our site
- The date and time of your visit
This is collected through cookies and similar technologies. See the Cookies section below.
Why we use it
We use the information you provide to respond to your enquiry — to prepare a quotation, answer your question, and follow up about the products you asked about.
We use technical information to keep the website working properly, to protect it against spam and abuse, and to understand which products and pages our visitors find useful, so we can improve the catalogue.
We do not sell your information. We do not rent it, trade it, or pass it to third parties for their own marketing.
Who we share it with
We share information only where it is necessary to run the website and respond to you:
- Our web hosting provider — stores the website and its data
- Our email provider — delivers enquiry notifications and our replies to you
- Google Analytics and Google Tag Manager — website usage statistics
- Google reCAPTCHA — distinguishes real enquiries from automated spam
- Meta (Facebook and Instagram) — measures the effectiveness of our advertising
These providers process data on our behalf under their own terms. We may also disclose information where we are legally required to do so.
Where your information is held
Our website and email are hosted with providers whose servers may be located outside the United Arab Emirates, including in the United States and Europe. By submitting an enquiry, you understand that your information may be transferred to and stored in those countries.
We take reasonable steps to ensure our providers apply appropriate protection to the information they hold for us.
How long we keep it
We keep enquiry correspondence for as long as needed to deal with your enquiry and to maintain a record of our business dealings with you, after which it is deleted.
Website analytics data is retained according to the settings of the analytics services we use, and is not held indefinitely in identifiable form.
Cookies
Cookies are small files placed on your device by a website. Ours uses them for two purposes:
- Necessary cookies — to make the site function, including keeping track of the products you have added to a quote enquiry
- Analytics and advertising cookies — to measure how the site is used and how our advertising performs
You can block or delete cookies through your browser settings. Doing so may prevent parts of the site, including the quote basket, from working correctly.
Your rights
Under the United Arab Emirates Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data, and other data protection law that may apply to you, you may have the right to:
- Ask what we hold about you, and receive a copy
- Correct information that is inaccurate or incomplete
- Ask us to delete your information
- Object to or restrict how we use it
- Withdraw consent where we relied on your consent
- Receive your information in a portable format
To exercise any of these, contact us at the address below. We will respond within a reasonable period. There is no charge for making a request.
Security
We use appropriate technical and organisational measures to protect the information we hold, including encrypted connections (HTTPS) across the whole website and restricted access to our systems.
No method of transmitting information over the internet is completely secure. While we work to protect your information, we cannot guarantee absolute security, and any transmission is at your own risk.
Children
This website is intended for business use by trade buyers. It is not directed at children, and we do not knowingly collect information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The current version is always published on this page with the date it was last updated. Please check back occasionally.
Contact us
For any question about this policy, or to make a request about your information:
Novino Trading LLC
Email: ecommerce@saachi.ae
Dubai, United Arab Emirates
